Here’s a clear and concise Return Policy for Insight Book Bazar, tailored to your specific requirements:
Return Policy for Insight Book Bazar
Last Updated: 24/12/2024
At Insight Book Bazar, we prioritize the quality and satisfaction of our customers. Please carefully review our return policy below:
1. No Returns After Delivery
We do not accept any returns once the order has been delivered, except in the case of:
- Damaged books.
- Missing pages in the books.
2. Proof Required
To process a return for damaged books or books with missing pages, you must provide a proof video.
Proof Video Requirements:
- The video should clearly show the package being unboxed.
- The damage or missing pages must be clearly visible in the video.
3. How to Request a Return
If your order qualifies for a return based on the criteria above, please follow these steps:
- Record a proof video while unboxing the package.
- Email us at support@insightbookbazar.com or call +91 94764 29107 with the proof video attached.
- Our team will review the video and notify you of the next steps.
4. Return Approval
Once your proof is verified and the return is approved, we will provide instructions on how to return the item. Returns will only be processed if:
- The request is made within 7 days of delivery.
- The proof video meets the required criteria.
5. Refunds
If your return is approved, you will receive a refund via your original payment method within 10 business days after we receive the returned item.
6. Non-Returnable Conditions
Books that are not damaged or do not have missing pages are not eligible for return under any circumstances.
We appreciate your understanding and cooperation in adhering to this policy. For any further questions or concerns, please contact us at:
- Email: support@insightbookbazar.com
- Phone: +91 94764 29107